SENSE is a project looking to develop a new approach to providing energy services (insulation, energy contracts etc) to their residential customers. The aim is to be able to offer a tailored offer to a household – ideally one with whom they already have a gas and electricity contract. Customer engagement is clearly key to the success of this approach, across all stages: recruitment, conversion and deployment.
CareTeam is a research project and partnership between Southampton City Council, the University of Southampton and Nquiringminds. It is partly funded by Innovate UK, the UK’s innovation agency. It has developed an adult support digital platform that comprises a mobile app and household and personal sensing technologies. This platform wants to support independent living and help carers support their loved ones more efficiently and effectively.