Seamless Engaging Home Services: Making Efficiency Desirable (SENSE)

Seamless Engaging Home Services: Making Efficiency Desirable (SENSE)

SENSE is a project looking to develop a new approach to providing energy services (insulation, energy contracts etc) to their residential customers. The aim is to be able to offer a tailored offer to a household – ideally one with whom they already have a gas and electricity contract. Customer engagement is clearly key to the success of this approach, across all stages: recruitment, conversion and deployment.

Liveable Cities – Case studies

Liveable Cities – Case studies

Alongside the Little Book Series, 9 Case Studies were produced from the Liveable Cities work to showcase the breadth and applicability of the Liveable Cities research to practice and everyday life.

Future provision of energy services

Future provision of energy services

Research into how behaviour, attitudes and personality traits impact upon the provision, marketing and targeting of innovative energy products and services to residential customers.